TERMS AND CONDITIONS
Payment of your deposit serves as acceptance of these terms and conditions.
Purchaser and/or traveler of this tour (YOU) acknowledges that Wanderlust Voyages, LLC is acting as an independent intermediary (Travel Agent) between YOU and SUPPLIERS of goods and services which are not directly supplied by Wanderlust Voyages, LLC, such as air transportation, hotel, accommodation, ground and sea transportation, tours, tour guides, escorts, etc., and shall not be responsible for actions or omissions on the part of such suppliers, which may result in loss, damage, delay or injury to you or your travel companions or group members. Wanderlust Voyages and any organization contracting its services shall not be responsible for any injuries, damages, or losses caused to any traveler in connection with social or labor unrest, mechanical or construction difficulties, diseases, local laws, climatic conditions, war, terrorist activities, or any other actions, omissions, or conditions outside their control.
By embarking upon his/her travel, the traveler voluntarily assumes all the risk. Your booking shall constitute consent to the above, and engaging Wanderlust Voyages acknowledges these conditions and agrees to hold Wanderlust Voyages blameless in making the arrangements on his/her behalf, and agrees that restitution or damages, if any are claimed, shall be sought directly from the suppliers.
PAYMENTS
Full payment must be made no later than 30 days prior to arrival unless otherwise stated in writing. Intermediary payments will be invoiced as necessary for the purchase of airfare or hotel deposits, where applicable. Payments may be made by check, Visa, Mastercard, American Express, or PayPal. If payment is not received as scheduled, your reservation may be automatically canceled.
FORM OF PAYMENT
Certified checks, money orders, credit cards, or PayPal are accepted forms of payment at any time. Personal checks are acceptable if received more than 45 days prior to the departure date. Returned checks will incur a $50 service fee. In case of computer or human billing error, we reserve the right to re-invoice participants with correct billing.
PRICE
All prices are shown in U.S. Dollars and are calculated on currency rates and fares. Wanderlust Voyages reserves the right to alter prices at any time prior to departure and without prior notice if circumstances so warrant, whether extreme fluctuation of currency or adjustments of prices by suppliers. Any devaluation or revaluation of currencies may affect final prices.
NOT INCLUDED
Items of a personal nature, such as telephone calls, mini bar, laundry, food or beverages outside of noted meals, alcohol, spa services, or optional activities are not included. These extra items will be billed to you before leaving the hotel, restaurant, or service provider. Please see the details of each specific tour for a full list of what is included/excluded on that tour.
PASSPORTS, VISAS, & DOCUMENTS
A valid U.S. passport is required for all U.S. citizens. If you do not have a valid passport, please contact your closest passport office. Passports must be valid for at least 6 months after your trip return date. U.S. or Canadian citizens do not need to obtain visas for Morocco. For all other nationalities, please consult Morocco’s consulate in your country. When and if a visa is required, it is the traveler’s responsibility to obtain one. Cancellations due to a lack of appropriate documents will incur the usual penalties.
FINAL DOCUMENTS
Final documents are issued within 2 weeks of arrival. Documents are not guaranteed if the final payment is not received on time. Upon receipt of your documents you are responsible to check your itinerary, the spelling of your name, dates, time, and other important information to ensure their validity. Should your final documents have any errors, it is the traveler’s responsibility to contact Wanderlust Voyages immediately.
PARTICIPATION
Wanderlust Voyages and suppliers contracted for services reserve the right to refuse to accept or retain any person whose behavior is deemed likely to affect the smooth operations of a tour, or adversely affect the enjoyment or safety of other travelers or oneself. Wanderlust Voyages, its agents, and suppliers shall be under no liability to any such person for refund, compensation, repatriation, or any other matter arising.
CANCELLATIONS AND REFUNDS
Cancellations will only be accepted in writing. Cancellation terms will be applied based on the date the written cancellation is received. All cancellations will incur a $300 per person administrative fee. In addition, the following cancellation charges apply: 30 - 22 days prior to departure 50% of price / 21 - 15 days prior to departure 70% of price / 14 days or less NO refund. Requests for a refund must be in writing (email info@wanderlustvoyagestravel.com). Phone calls cannot be used as a form of cancellation. Refunds will be issued within 30 days of receipt of written notice. No changes of names or substitutions are permitted. No refund or cancellation fees will be waived due to death or sickness.
TRAVEL INSURANCE
You are encouraged to purchase travel insurance for your travel investment. Wanderlust Voyages can provide you a quote for travel insurance.
HOTEL ACCOMMODATIONS
Hotel accommodations are based on double occupancy rooms (twin-bedded or single-bedded) unless otherwise indicated. Wanderlust Voyages reserves the right to substitute similar category hotels without prior notice.
PRIVATE ROOMS AND SINGLE SUPPLEMENT
A single room is available at the supplement price. Single rooms may be smaller than twin or double rooms and may be poorly located, depending on the hotel.
MEALS
Most trips include breakfast (please see your itinerary for exact details), which is served at your hotel. Beverages are not included with meals where not indicated. In case you choose not to have a meal, there is no refund for unused meals. We will try to accommodate all special meal requests on flights and hotels if you advise us of any such requests at the time of the booking. We cannot guarantee that all special meal/dietary requests can be met.
BAGGAGE
Each traveler is permitted to bring one checked suitcase, weighing no more than 50 lbs, one small carry-on bag (8” x 14” x 22”), and one personal item (e.g., purse, laptop, etc.). Travelers are responsible for any additional baggage fees for excess, overweight, or oversized baggage. Wanderlust Voyages is not responsible for the loss of, theft of, delay, or damage to a participant’s belongings.
RESPONSIBILITY CLAUSE
Wanderlust Voyages acts as a Tour Manager. The suppliers providing transportation, sightseeing arrangements, and hotel accommodations for the tour program are independent contractors and are not agents or employees of Wanderlust Voyages. All coupons, receipts, and tickets issued are subject to the terms and conditions specified by the suppliers. By utilizing the services of the suppliers, you agree that Wanderlust Voyages will not be liable for any change in flight or itinerary schedule, strikes, delay, acts of government, fires, riots, theft, pilferage, epidemics, pandemics, quarantine, medical or customs regulations, accident, loss, injury, or damage to you or those traveling with you in connection with any accommodations, transportation, or other services, or resulting directly or indirectly from any occurrences or conditions beyond its control, including defects in vehicles, breakdown in equipment, thefts, delay, or cancellation of or changes in itinerary for any act, omission or event during the time you are on board the aircraft. Wanderlust Voyages shall not be held responsible for the late arrival of passengers at airports or hotels due to inclement weather, nor are they to be held liable for payment or any refund for transfers or unused hotel accommodations or meals occasioned by such late arrivals at the hotels holding rooms as confirmed itineraries. Passengers must bear all such losses or expenses. In circumstances where trip cancellations resulting from the inability of a trip to depart as scheduled, such as cancellations due to acts of war, terrorism, or nature takes place, Wanderlust Voyages is not liable for restitution. Though every effort will be made to follow the itinerary, it should be considered as an indication of the tour, rather than a contract of places to be visited. Occasionally, local religious holidays, national days, traffic conditions, or other events may necessitate changes in the sequence of visits or the missing of certain visits.
Wanderlust Voyages and the guides employed by Wanderlust Voyages are NOT responsible for any prices, quality, or authenticity issues that may arise when shopping. The guides employed by Wanderlust Voyages are to take you to historic sites and handicraft workshops to see how traditional items are made. Any purchases made by the client are at the sole discretion of the client, and the client is responsible for their own bargaining of price.
SPECIAL MEDICAL CONDITIONS AND THOSE WHO NEED SPECIAL ASSISTANCE
You must report any disability requiring special attention to Wanderlust Voyages at the time of registration for any tour. We make every effort to accommodate disabled passengers by reserving for them wheelchair assistance at airports and handicap-accessible rooms where available. However, we cannot guarantee and are not responsible for any denial of services by carriers, hotels, restaurants, or other independent suppliers. Be aware that our tours operate outside the U.S., where the Americans with Disabilities Act is not applicable and facilities for disabled individuals are limited. Most transportation services, including touring motor coaches, are not equipped with wheelchair ramps or lifts. We regret that we cannot provide individual assistance to any tour participant for walking, dining, while in their room, on flight, getting on or off any vehicles, or other personal needs. A qualified and physically able companion must accompany passengers who need special assistance. It is the traveler’s responsibility to arrange for such assistance prior to making their reservation. Motorized scooters are unsuitable and impossible to accommodate. Wanderlust Voyages is not responsible for any medical condition that occurs prior to, during, or after the tour. Pregnant and breastfeeding women considering international travel should be advised to evaluate the potential problems associated with international travel and the quality of medical care available at the destination and during transit and discuss any concerns with their physicians.
YOUNG TRAVELERS
Travelers who are less than 18 years old on the departure date must be accompanied by an adult. Due to heightened security, many countries have adopted practices to prevent international abductions of children. If a child will be traveling with adults other than the parent(s), it is recommended that a notarized letter be written by the parent(s) granting authorization to travel, including the dates of travel. For the purposes of Wanderlust Voyages tours, an infant is defined as anyone who is under the age of 24 months for the entire duration of the trip. A child is defined as anyone between the ages of 24 months and 11 years for the entire duration of their trip.
SAFETY
Please be aware that during your participation in tours operated by Wanderlust Voyages, certain risks and dangers may arise beyond our control, including, but not limited to, the hazards of traveling in undeveloped areas; traveling by boat, train, automobile, aircraft, camel, or other means of transportation; the forces of nature; political unrest; and/or accident or illness in remote regions without means of rapid evacuation or medical facilities. Wanderlust Voyages does not have liability regarding provisions of medical care or the adequacy of any care that may be rendered. Wanderlust Voyages is not responsible for compensation for cities/sites omitted from the itinerary due to circumstances beyond its control.
PHYSICALITY OF OUR TOURS
Please note that almost all destinations serviced by Wanderlust Voyages require physical fitness and a lot of walking, sometimes up/down hills or over rough/uneven terrain. You should be prepared for up to 2-3 miles in one day.
TOUR CANCELLATION BY OPERATOR
Cancellations due to state advisories and/or state warnings, acts of war, terrorism, natural disaster, or any circumstances outside the control of Wanderlust Voyages are not the fault of Wanderlust Voyages. Cancellation for any of these reasons will not be eligible for a refund through Wanderlust Voyages. Great effort will be made to accommodate travelers at another time, which may include an additional cost. Wanderlust Voyages is not responsible and does not assume responsibility for any additional costs or any fees relating to the issuance and/or cancellation of air tickets or other arrangements not made through Wanderlust Voyages.
PRINTING DISCLAIMER
Wanderlust Voyages is not responsible for typographical or print errors, including errors in the trip cost. Any discounts may not be combined with other promotions or discounts. We reserve the right to re-invoice or correct billing at any time.