If you're flying into Casablanca from the US or Canada, chances are you'll be booking your trip on Royal Air Maroc (RAM for short). The airline is the flagship carrier for the Kingdom of Morocco and operates as part of One World Alliance.

From North America, RAM only flies direct to Casablanca (CMN) on an Airbus 787 Dreamliner. The airline operates a daily flight from New York's JFK Airport to CMN throughout most of the year, and twice a day during the high season. From Dulles (IAD) and Miami International (MIA), Royal Air Maroc offers flights three times a week, and ups this to four times a week in the high season. In case you didn't know: the high season in Morocco is typically around the holiday season, spring break and summer.

Classes of Service

Royal Air Maroc offers two classes of service, Business and Economy.

Economy class tickets allows each passenger 2 checked pieces of luggage. Other services include dinner (halal & other mention options available), wine, a small breakfast snack, a pillow & blanket, and a "sleep" amenities kit (earplugs, eye mask and socks). USB ports and an in-flight entertainment screen are also available in each seat. In economy class, the seats are arranged in a standard international 3-4-3 seat configuration. Fees for seat selection are dependent on the type of fare purchased; sometimes seat selection is free and other times there is an additional charge incurred!

Business class seats allows 3 checked bags per customer and the amenities included above with the addition of an apertif, a hot breakfast, lie-flat beds and premium toiletries in an amenities kit. In general, the business class section is arranged in a 1-2-1 seat configuration (usually flights from JFK), or a 2-2-2 configuration (flights from IAD/MIA).

At the Airport

Please note that Royal Air Maroc does not participate in the TSA Pre-check Program and do not allow for mobile or print-at-home boarding passes. Online check-in can also be a toss-up, and works infrequently. So if you're booked on a RAM flight, you should aim to arrive at the airport early to allow for ample time to check in at the desk, receive your boarding pass, and then go through security.

Common Issues

For any customer support or service issues, we highly recommend utilizing the customer assistance phone number versus the website. In some instances, we've seen that entering ticket information in the website results in an error saying the ticket/reservation does not exist when it absolutely does! Call the customer assistance number should you need to verify your flight and/or make any changes, such as adding a special meal or selecting a seat.

We hope this information helps you navigate your Royal Air Maroc flight to Morocco! Safe travels!

The Ins & Outs of Royal Air Maroc

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